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Ready-made modules

Switch on what you need. Add more as you grow.

Each module covers a specific area of your business, and all of them share one customer database – no duplicates, no retyping.

IT documentation and access (Secret)

Devices, networks, credentials and customer documentation in one secure place. Sensitive data is masked and only revealed in safe mode.

Monitoring and wallboard

Real-time status of servers, networks, backups and UPS units on a single screen. Probes and agents send data without opening your network from outside.

Helpdesk and service

Requests from e-mail and other channels in a clear queue, with work reports and full customer history. AI suggests a reply and a category.

Sales, inventory and documents

Quotes, orders, invoices, recurring documents and inventory in one flow. Customers approve quotes via a secure link and documents go straight to accounting.

Contacts and telephony

One database of companies and contacts shared by all modules. Click-to-call, call records from your phone system, SMS and WhatsApp.

Attendance

A wall-mounted terminal with NFC cards that keeps records during network outages and sends them later. Employees and management get a clear overview – no paperwork.

Backup

Encrypted backups of GRIS data stored off the server. Restore an entire module to any chosen date.

Construction and projects

Jobs and construction sites with materials, cabling and documentation in one place. Field technicians always have the data at hand.

WEB management

Manage your customers’ websites at their hosting provider directly from GRIS – an overview of sites, accounts and changes.

AI assistant

AI across all modules – text suggestions, request sorting, document reading and event analysis, with full cost tracking.

NIS2 and cybersecurity

Entity profile, statutory deadlines and a catalogue of 151 measures with gap analysis. Evidence, change history and a readiness report for management.

Incidents

Security incident register with tracked NIS2 and GDPR reporting deadlines. Report data as PDF or as text ready for the authority portal.

Documents

Policies, directives and continuity plans with versions and approvals. Review dates and confirmed employee acknowledgement.

Your own module

Need to handle something no off-the-shelf software covers? We will build it precisely around your processes.

Custom modules
Real-time monitoring

Spot problems before the customer calls.

The wallboard shows the status of every monitored device on one screen – servers, network, storage, backups and UPS units. AI summarizes the context and recommends the next step.

  • On-site probes and server agents – no need to open your network from outside
  • Alerts in the app, on mobile and on the technician’s workstation
  • Overview of issues and their history for every customer
Illustrative screen: device monitoring on a wallboard
Helpdesk and service

Faster replies, happier customers.

E-mail requests are categorized automatically, and technicians see the full customer record including all devices. AI drafts a reply that only needs a quick check.

  • Tickets, work reports and communication history in one place
  • Automatic tagging and suggested replies
  • Linked to customer documentation and monitoring
Illustrative screen: helpdesk with a ticket list and an AI-suggested reply
Sales, inventory and documents

From quote to payment without retyping.

Quotes, orders, delivery notes, invoices and inventory are seamlessly connected. Recurring invoices are issued automatically and documents flow straight into accounting.

  • Customers approve quotes via a secure link
  • AI extracts data from scanned incoming invoices
  • Transfer to POHODA accounting and e-shop integration
Illustrative screen: sales module with a list of invoices

Screens are illustrative, with fictitious data.

See GRIS in action

We will show you the system using examples from your day-to-day work and propose a deployment tailored to your company’s needs.

info@grandcom.sk · +421 32 771 7970