8D and complaints
Customer complaints with steps D1–D8, deadlines and owners. Analyse the root cause with 5 Whys and an Ishikawa (6M) diagram, let AI suggest the analysis and generate the 8D report for your customer as a PDF.
Tier 2 and Tier 3 suppliers often manage quality in spreadsheets and e-mails. The Automotive module replaces them with structured records in line with IATF 16949, VDA and AIAG – exactly the way auditors and customers expect them.
Customer complaints with steps D1–D8, deadlines and owners. Analyse the root cause with 5 Whys and an Ishikawa (6M) diagram, let AI suggest the analysis and generate the 8D report for your customer as a PDF.
Actions from complaints, audits and internal findings in one place – with deadlines, effectiveness checks and reminders.
Audit plan, question templates (VDA 6.3, IATF system, VDA 6.5 product, 5S, supplier) and layered process audits with a set frequency. Scored results and PDF – turn any finding straight into a CAPA.
Gauge records, calibration intervals, reminders before the due date and calibration certificates for every gauge. MSA studies (Gage R&R) per AIAG MSA using the average and range method.
Lots and batches of material, semi-finished and finished parts with their links – where a batch came from and where a lot went. Recorded by scanning, with labels and tracing in both directions.
Part launch projects with milestones and a timeline. PPAP elements by submission level, the PSW and the complete package for your customer in a single ZIP file.
EDIFACT DELFOR and VDA 4905 call-offs, DESADV and VDA 4913 advices, VDA 4902 labels, partners and a message log. File import and export, transfer to the partner as agreed.
FMEA per AIAG-VDA with action priority (AP) calculated automatically from the official table, control plans and work instructions with revisions, validity and confirmed acknowledgement at the workstation.
Prepare for a TISAX assessment directly in the Compliance module: VDA ISA control questions with maturity 0–5, Information Security, Prototype Protection and Data Protection labels, evidence and a cutback result as in the official catalogue.
Automotive is a ready-made GRIS module that also builds on the helpdesk, documents and the shared directory of customers and suppliers. We deploy it and, where needed, adapt it to your customers’ requirements – audit templates, fields or a partner’s EDI format.
Book a consultationWe will show you the system using examples from your day-to-day work and propose a deployment tailored to your company’s needs.